The Real Transformers
was introduced to my first sociable robot on a sunny afternoon in June. The robot, developed by graduate students at the Massachusetts Institute of Technology, was named Mertz. It had camera sensors behind its eyes, which were programmed to detect faces; when it found mine, the robot was supposed to gaze at me directly to initiate a kind of conversation. But Mertz was on the fritz that day, and one of its designers, a dark-haired young woman named Lijin Aryananda, was trying to figure out what was wrong with it. Mertz was getting fidgety, Aryananda was getting frustrated and I was starting to feel as if I were peeking behind the curtain of the Wizard of Oz.
Mertz consists of a metal head on a flexible neck. It has a childish computer-generated voice and expressive brows above its Ping-Pong-ball eyes — features designed to make a human feel kindly toward the robot and enjoy talking to it. But when something is off in the computer code, Mertz starts to babble like Chatty Cathy on speed, and it becomes clear that behind those big black eyes there’s truly nobody home.
In a video of Aryananda and Mertz in happier times, Aryananda can be seen leaning in, trying to get the robot’s attention by saying, “I’m your mother.” She didn’t seem particularly maternal on that June day, and Mertz didn’t seem too happy, either. It directed a stream of sentences at me in apparently random order: “You are too far away.” “Please teach me some colors.” “You are too far away.”
Maybe something was wrong with its camera sensor, Aryananda said. Maybe that was why it kept looking up at the ceiling and complaining. As she fiddled with the computer that runs the robot, I smiled politely — almost as much for the robot’s sake, I realized, as for the robot maker’s — and thought: Well, maybe it is the camera sensor, but if this thing wails “You are too far away” one more time, I’m going to throttle it.
At the Humanoid Robotics Group at M.I.T., a robot’s “humanoid” qualities can include fallibility and whininess as much as physical traits like head, arms and torso. This is where our cultural images of robots as superhumans run headlong into the reality of motors, actuators and cold computer code. Today’s humanoids are not the sophisticated machines we might have expected by now, which just shows how complicated a task it was that scientists embarked on 15 years ago when they began working on a robot that could think. They are not the docile companions of our collective dreams, robots designed to flawlessly serve our dinners, fold our clothes and do the dull or dangerous jobs that we don’t want to do. Nor are they the villains of our collective nightmares, poised for robotic rebellion against humans whose machine creations have become smarter than the humans themselves. They are, instead, hunks of metal tethered to computers, which need their human designers to get them going and to smooth the hiccups along the way.
But these early incarnations of sociable robots are also much more than meets the eye. Bill Gates has said that personal robotics today is at the stage that personal computers were in the mid-1970s. Thirty years ago, few people guessed that the bulky, slow computers being used by a handful of businesses would by 2007 insinuate themselves into our lives via applications like Google, e-mail, YouTube, Skype and MySpace. In much the same way, the robots being built today, still unwieldy and temperamental even in the most capable hands, probably offer only hints of the way we might be using robots in another 30 years.
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